Privacy Policy

1. Information We Collect

We collect information to provide, operate, improve, and secure DeeSunTech Workplace.

1.1 Information You Provide to Us

• Account Information: Name, email address, phone number, organization name, job title, and login credentials.
• Workspace Data: Content you upload or create within the platform, including documents, records, files, messages, and configurations.
• Billing Information: Payment-related details when you subscribe to paid plans (processed securely by third-party payment providers).
• Communications: Information you provide when contacting support, responding to surveys, or communicating with us.

1.2 Information Collected Automatically

• Usage Data: Log data such as IP address, device type, browser type, pages visited, timestamps, and feature usage.
• Cookies & Similar Technologies: We use cookies and similar technologies to enhance functionality, analyze usage, and improve user experience.

1.3 Information from Third Parties

• Integrations: If you connect third-party services (e.g., email, storage, or productivity tools), we may receive information as permitted by those services and your settings.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain DeeSunTech Workplace
• Create and manage user accounts and workspaces
• Enable collaboration and productivity features
• Process subscriptions and payments
• Improve performance, features, and user experience
• Communicate updates, security alerts, and support responses
• Monitor usage to prevent fraud, abuse, or security incidents
• Comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal data. We may share information only in the following circumstances:

3.1 Service Providers

We may share data with trusted third-party vendors who assist us with hosting, payment processing, analytics, customer support, and infrastructure services, under strict confidentiality obligations.

3.2 Legal Requirements

We may disclose information if required to do so by law, regulation, court order, or governmental request.

3.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction, subject to applicable data protection laws.

3.4 With Your Consent

We may share information when you explicitly authorize us to do so.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. These measures include secure servers, encryption, access controls, and regular system monitoring.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data, subject to legal and operational requirements.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

Requests can be made by contacting us using the details below.

7. Cookies Policy

DeeSunTech Workplace uses cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze platform usage and performance

You can manage or disable cookies through your browser settings. Note that some features may not function properly without cookies.

8. Third-Party Links and Integrations

Our Services may contain links to or integrations with third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.

9. Children's Privacy

DeeSunTech Workplace is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be stored and processed in countries outside your country of residence, including where our service providers are located. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy within DeeSunTech Workplace or through other appropriate communication channels.